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Privacy Policy – ISENAU 360° Wallet

Introduction

We take your data privacy very seriously. This privacy policy outlines how the ISENAU 360° Wallet app collects, uses, shares, and protects users’ personal information. By using the app, you agree to the terms of this policy.

1. Collection of Personal Data

ISENAU 360° Wallet collects personal data necessary for the proper functioning of the app, including

  • Email address: used to create a user account and provide access to personal documents (certificates and attestations).
  • Full name: used to identify users and personalize the experience.
  • SnapTrust ID (if applicable): used to enable secure identification.

No sensitive data, such as credit card or financial information, is collected.

2. Use of Personal Data

The collected data is used exclusively for:

• Providing users with access to their certificates, attestations, and other documents related to the cooperative.
• Sending notifications regarding updates, cooperative news, and available benefits.
• Personalizing the user experience within the app.
• Improving the app’s services.

Data will never be sold or shared with third parties for marketing purposes without the user’s explicit consent.

3. Data Storage and Security

All personal data is securely stored on our servers, protected by state-of-the-art security measures, including encryption techniques. We take all reasonable precautions to protect your information from loss, theft, unauthorized access, or disclosure.

4. Sharing of Data

We do not share your personal data with third parties, except in the following cases:

• When necessary for the operation of the app (e.g., integration with third-party services for certificate management).
• When required by law.
• When you have given explicit consent.

5. User Rights

As a user, you have certain rights regarding your personal data:

  • Access and Modification: You can access and update your personal information directly through the app.
  • Deletion: You can request the deletion of your account and all personal data by contacting us.
  • Withdrawal of Consent: You can withdraw your consent to the collection and use of your data at any time.

6. Consent

By using ISENAU 360° Wallet, you consent to the collection and use of your personal information as described in this privacy policy.

7. Privacy Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be communicated via the app or by email.

8. Contact

If you have any questions regarding this privacy policy or wish to exercise your rights, please contact us at:
Email: help@isenau360.ch